The Culture I’m Looking For

As I continue my job search, I’ve realized that a culture fit is the most important thing for me.  I have seen bad cultures, cultures that have soured over time, and best of all, great cultures.  I have a good idea of what I want, and what I want to avoid.  I’m very open with potential employers when I speak with them.  I have two basic requirements: a culture fit and a smart team doing interesting work.  I’d like to use this post to dive into the first.  Culture can mean many things and is one of the more subjective aspects of a company.  This list are the traits of what I consider an awesome culture.

Transparency

A good culture is transparent from top to bottom.  Decision makers should expect to explain why a decision was made.  Dictating direction without context should be avoided.  People shouldn’t be intentionally excluded from conversations and instead should be intentionally included.  Don’t fear disagreement.  This approach creates engaged employees who buy in, even if they don’t necessarily agree in the conclusion.  Keeping the process above board and out in the open is critical.

Trust

Team members must trust each other.  This trust manifests itself in a number of ways.  One way I always look for is how team members comment on their peers’ work.  Does the recipient respond angrily or dismiss the critique?  Is the critic genuinely looking to improve the solution or is he undermining the author?  Trust is required in both directions – the critic needs to trust the author will listen and the author needs to trust the critic’s intent.    

Growth

There must be opportunity within the team.  Emphasis should be placed on both technical and soft skill growth.  Leadership opportunities should be provided as often as possible.  A manager’s focus should be making her team successful.  Success should be measured not only in project deliverables but also in employee growth.  Teams that focus only on business outcomes will falter and lose people.  Individuals need to see growth and opportunity to stick around.

Collaboration

The team needs to work well together.  A collection of individuals working in silos never results in a high performing team.  Similarly, teams working in silos never result in a high performing organization.  We’ve all seen examples of fiefdoms in our professional lives; people who wrap their arms around “their stuff” and guard the walls.  That never makes for a healthy team.  Instead teams should work openly with adjacent orgs.  Trust that the best solutions will result from including others.

Accountability

Team members should expect to be held accountable.  Being held accountable doesn’t mean being flogged for failures.  It means that people take responsibility and learn from their mistakes.  It also means that leaders learn from missteps, better understanding how to position the team for success.  The team tries to do better the next time, constantly evolving and improving.  In the extreme, low performers are managed out and are not allowed to hold the team back.

These are the traits I’m looking for in a company culture.  These are also the qualities I try to instill in the teams I manage.  I believe they are critical regardless of the work we’re doing.  These are attributes of highly successful teams but aren’t easy to foster.  As a leader you must demonstrate them consistently and make sure your team is overtly aware.  If you are trusting someone, tell them.  If you have expectations, tell them.  If you’ve failed, tell them.

So how do I figure out company culture in an interview?

It is very hard to assess these qualities during the interview process.  These are some of the questions I use to suss it out:

What is the culture of the team?

Go after it directly.  If the interviewer stumbles or can’t describe it, red flag.

Is there someone who has left recently because they weren’t a culture fit?

Pay attention to why the person wasn’t a fit.  Is the interviewer factual or subjective in responding?  A response without emotional judgement is a good sign.

How does the team make decisions?

1:1 with an individual contributor?  Peer discussions?  This one speaks to collaboration.

Can you tell me about someone who has advanced her career here or elsewhere as a result of coaching?

Speaks to growth.  A good manager will be happy for someone who grows, even if it means it is somewhere else.  Sometimes there simply isn’t internal opportunity (for a management role as an example).


Do you have other cultural traits you look for?  Let me know in the comments!

Thanks
Chris

Continuing My Search

It has been about a month since my last post and my job search is ongoing.  I have gotten on site interviews and phone screens at a number of places.  Some of the roles have been very exciting, others not so much.  The hunt has become a bit monotonous so I figured I would take a break and recount some observations I’ve made.  Looking for a job is hard.  When it gets me down, these are some of the techniques I leverage to give me a boost.

The wheels of talent acquisition turn slowly

This has been perhaps the single most frustrating piece of the process.  Resumes submitted to a job posting get tossed into a black hole.  People take weeks to get back to you, if they ever reply at all.  As a candidate, this is possibly the first interaction you’ve had with the internal workings of a company and it normally doesn’t leave a good impression.  I have taken to finding folks with “recruiter” or “talent” in their title on LinkedIn.  I’ll write a quick note asking for more information on the role I have applied for.  More often than not, this gets me past the automated resume screening and to a real person.  From there, interviews take days to set up while you’re sitting at home thinking, “Call me right now, I’m ready!”  Remember that they’re working and have other stuff to do.  Understanding this can help relieve the frustration you’re bound to feel.

Keep learning professionally

You can’t surf Indeed and LinkedIn all day every day.  You can’t apply to jobs, tune your resume, and write cover letters from dawn to dusk.  Take a break and keep your skills sharp.  I’ve found Udemy to be a great resource for some cheap training.  I’ve completed a course on Kubernetes and am in the middle of a course on Python.  I’ve also completed a professional certification: Amazon Web Services Cloud Practitioner.  All are associated with my skillset, but only the AWS cert was based on professional experience.  The other two are totally new topics to me and gave my brain something else to focus on while rounding out my knowledge.  Searching for a job is draining and having a distraction for your mind is important.

Keep learning personally

Lounging about is fun and while I certainly do that on occasion, I try to focus on keeping active.  Whatever your passions, devote time to them with intention.  While being unemployed sucks, it is also a time of freedom.  I’ve picked up a new hobby, a vegetable garden, and spent extra time with my chickens and bees.  I also brew beer and work on my 1979 Land Cruiser.  I’ve learned a bunch on small engine repair (my lawnmower busted) and have dropped a few trees that were over shading the backyard.  The last one wasn’t a passion exactly but who doesn’t like using power tools?  You have the time to pursue your passions – do it!

Don’t lose heart

A job hunt can be depressing.  There’s no way getting around it – the majority of places you apply will reject you.  Sometimes you’ll understand why, sometimes you won’t.  It is important to remember that it isn’t personal.  Employers don’t know you well enough and make decisions based on your CV or a LinkedIn profile.  You can’t let it get you down.  I’ve been rejected from ~20 roles at this point, about twice a week.  I wasn’t all that jazzed about all of them but there were certainly some I was excited about.  It is really hard to be told “no” over and over again.  But I know the right role will come along and I’ll be better for it.  As I said in my last post, I can’t settle.

You can review my LinkedIn profile here:

https://www.linkedin.com/in/christopherhendrick/

Do you have some other suggestions for keeping positive during a job search?  Please leave them in the comments below!

Thanks
Chris

On The Job Hunt

I’m about a month into my active job search and it is interesting to say the least.  I was prepared for this task as I left DellEMC voluntarily and had many weeks of hiking to figure out what I wanted to do next (of course, I didn’t).  This wasn’t a surprise for me an yet, I’ve found my job search to be very challenging.  I’m not all that experienced in selling myself to complete strangers.  It isn’t a skill I’ve acquired in my career.  And that makes it intimidating for me.  That said, the last few weeks have taught me a lot about finding a job and while I haven’t landed anywhere yet, I’m confident in my approach.  I’m using this post to share what I’ve learned thus far.

I have never really had to look for a job in the past.  My first position at Genzyme was an intern to perm offer with little in the way of interviews because I had proven my skills doing the job.  For my second role at EMC, a recruiter found me.  Sure I had to interview but I didn’t need to generate interest.  That came without me trying, which was nice!  I’m in new territory and am learning as I go.  The following are a few techniques that I’ve started to employ.  It is too early to say whether or not they are successful but I’m hopeful.  In no particular order…

Leverage Your Network

At one of the resources I have used, workitdaily.com, founder J. T. O’Donnell states, “Your network is your net worth” for a job search.  I believe this is the case and you need to take time to cultivate those relationships.  I am very confident that my next role will come from someone I know personally rather than a random recruiter seeing my profile on LinkedIn.  I’ve reached out to a lot of folks I know in the IT industry and have asked them about their current or past employers.  I’m trying to get a sense of the cultures within these companies before I even start to investigate potential opportunities.  It’s critical to have these conversations for a couple reasons.  First, you get an insider perspective rather than the /whoweare page on the company’s website.  Second, and probably more importantly, informs the second item on my list.

Know What You Want

It is critical to have a good understanding of what your goals are.  These could be excitement and pace, visibility, salary, location, color of the company logo – whatever is important to you.  For me the culture of my new organization is critical.  I have left both of my previous jobs in large part because the culture evolved into something that didn’t align with my values.  Full disclosure, I went through two acquisitions – you can read more about those in this post.  Because of those experiences, I know how critical culture is to my personal job satisfaction.  That puts culture high on the list of things I need to investigate and why the conversations with my network are so important.  But culture isn’t the only thing on the list.  There are other considerations that will be different for each of us.  It’s important to know what you’re looking for before you can find it.

Be Kind To Yourself

A job search can be frustrating.  You’re forced to put yourself out there in hopes that people will like what they see enough to want to talk to you.  And then you’ll have to convince even more people to want to work with you.  This will all take weeks and months longer than it should (be better corporate hiring process) and it will weigh on you.  I’ve found that I need to take time for myself.  I don’t look for a job 8+ hours a day.  Finding a job isn’t my job – I don’t really enjoy it.  So I’ve got a lot of other things I’m doing.  I’ve started a vegetable garden, hang out with my chickens and ducks, tend my bees, and got my old FJ40 (1979 Toyota Land Cruiser) street legal again.  I’m also volunteering, brewing beer, and watching all the crappy action movies I can find on Netflix.  Whatever you do for a hobby or to pass the time, please do it even more as you’re looking for a job.  This hunt is terribly stressful and I need to find joy elsewhere.

Don’t Settle

As my job search lengthens, I know that my instinct will be to take the first offer that comes along.  I have a family to support and as a single income provider, that pressure is all too real.  But I need to resist that temptation because I know that if I get into position where I’m not happy at work, I won’t be happy at home.  So in the short term, the finances will be better but in the long term, I won’t be any happier.  I need to make sure that the next role I take aligns with what I want in many dimensions, not simply the salary.

So those are some of the things I’ve learned on my job search thus far.  I’m sure new insights will come to light as time passes but that’s where I am a month in.  I hope you’ve found it useful.  If you’d like to connect to discuss in more detail, please find me via my LinkedIn profile: https://www.linkedin.com/in/christopherhendrick/

Chris

I’m Hiring!

I’m hiring a Manager to lead a team of very talented cloud / virtualization engineers!  The team provides cloud-based solutions internally to EMC Engineering, Pre-Sales, and other constituents. Please take a look and send me a note if you’d like to discuss the position in more detail.   
Job Title: Manager, Cloud Engineering – Platform Engineering
Job Location: US – Massachusetts – Hopkinton


The Manager, Cloud Engineering – Platform Engineering position is accountable for managing a distributed team that provides virtualization and orchestration engineering for Common Engineering Cloud, our internal cloud service for Engineering, Sales, and other functions. This includes working with leading-edge technologies to proactively maintain a world-class cloud environment that meets the needs of the EMC. This position will participate in strategy formation but also in the tactical activities of the team as well, so strong technical qualifications are necessary. 

 
This position reports to the Senior Manager of the Cloud Engineering Team. 
 
Job Responsibilities:
• Supervise a team of eight engineers who are distributed globally
• Align group with overall strategy created in partnership with the rest of the Cloud Engineering team – in particular, Software Engineering
• Maintain relationship with the Cloud Operations organization, ensuring successful transition of support for new services / technologies
• Measurement and reporting of service demand / consumption – leading to proper capacity planning
• Maintain and continually improve Cloud Engineering’s services
• Provide cloud expertise, best practices, and assistance to content developers and Cloud Operations
 
Qualifications:
• Fluent English language skills (written and verbal) 
• University Degree with a major in Computer Science or equivalent
• 2+ years in a management position or equivalent experience
• 6+ years, detailed experience in VMware virtualization deployments
• Familiarity with DevOps and experience in a DevOps culture a big plus 
• VCP certification required
• In depth knowledge of vSphere, vRA, vCD, and NSX required
• In depth knowledge of storage technologies (EMC a plus)
• In depth knowledge of networking (Cisco primarily)
• Working knowledge of ITIL and its implementation in the production environment (certification a plus)
• Working knowledge of SQL Server / database technologies
• Working knowledge Windows and Linux
• Working knowledge of Docker a plus but not required
• Working knowledge of 3rd party clouds – AWS, Azure, etc.
• Ability to work in a global team environment with participatory decision-making
 
Job ID: 163233BR

Click to Apply